Job Description
Join our dynamic team in London as an Entry Level Customer Service Representative and kickstart your career immediately! We're seeking motivated individuals with excellent communication skills to provide exceptional support to our diverse clientele. This full-time temporary position offers rapid onboarding and hands-on experience in a fast-paced environment. Enjoy competitive pay, comprehensive training, and opportunities for career growth within our expanding organisation. If you're ready to hit the ground running and make an impact, apply today!
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and maintain high satisfaction rates
- Update customer records in CRM systems with accurate information
- Collaborate with team members to address complex customer needs
- Adhere to company protocols and service standards
- Identify opportunities for process improvements
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Fluent written and verbal communication in English
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided
- UK work authorization required