Job Description
Join our dynamic team at Houston Growth Partners as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to launch their careers in a supportive environment. Enjoy comprehensive training, career advancement opportunities, and a collaborative workplace culture. Perfect for recent graduates or career changers looking to grow in the heart of Houston's thriving business district.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer literacy and typing proficiency
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliability and punctuality
- Willingness to learn new systems and processes
- Customer service orientation