Job Description
Launch your career with comprehensive training and zero experience required! Global Solutions Inc. is seeking motivated individuals to join our award-winning customer service team in Indianapolis. We provide paid onboarding training, mentorship, and career advancement opportunities. No prior experience needed – we'll teach you everything from product knowledge to conflict resolution. Enjoy competitive pay, benefits package, and a supportive team environment. Start your professional journey today!
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve customer inquiries using our proprietary CRM system
- Document interactions and maintain accurate case records
- Collaborate with team members to resolve complex issues
- Meet monthly performance metrics (quality and quantity)
- Participate in ongoing skills development workshops
- Contribute to team improvement initiatives
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Reliable internet access for remote work options
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening