Job Description
Join Wichita Financial Solutions and kickstart your career with our entry-level Customer Service Representative position! Enjoy the stability of weekly pay while providing exceptional support to our valued clients. We offer comprehensive training, flexible scheduling, and a supportive team environment designed for growth. Perfect for recent graduates or career changers seeking immediate income and professional development.
Why You'll Love Working With Us:
- Weekly direct deposit for financial peace of mind
- Comprehensive paid training program
- Health benefits and retirement plans after 90 days
- Clear advancement pathways to team leadership
- Modern downtown Wichita office with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and resolve account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and speed
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office Suite
- Ability to work in fast-paced environment
- Reliable transportation to downtown Wichita office
- Positive attitude with customer-first mindset
- Basic math skills for transaction handling