Job Description
Join Omaha's fastest-growing tech support company as an Entry Level Customer Service Representative! We're seeking passionate individuals with zero prior experience to launch their careers in our dynamic training program. Enjoy competitive pay, comprehensive benefits, and a supportive team environment where your growth is our priority. If you're a natural problem-solver with excellent communication skills, this is your opportunity to thrive!
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Resolve technical inquiries and troubleshoot basic software issues
- Document interactions accurately in our CRM system
- Collaborate with senior team members to resolve complex cases
- Participate in ongoing training to master new technologies
- Maintain positive customer relationships through consistent follow-up
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown Omaha office