Job Description
Join our dynamic team immediately! Albuquerque Community Solutions is urgently hiring motivated individuals with no experience for our Entry-Level Customer Service Representative position. We provide comprehensive paid training and a supportive environment to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our Albuquerque-based organization.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Follow established protocols for handling sensitive customer information
- Contribute to a positive team atmosphere during peak hours
- Complete all training modules within the first 30 days
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer proficiency (typing, internet navigation)
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown Albuquerque location
- Willingness to work flexible hours including weekends