Job Description
Join our award-winning team in Indianapolis and launch your career with zero experience required! We're seeking motivated individuals for our entry-level Customer Service Representative positions. Enjoy competitive pay, comprehensive training, and clear pathways to advancement. No prior experience needed – we provide all the tools you need to succeed in a supportive, fast-paced environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Ability to work flexible shifts including weekends