Job Description
Join DC Tech Solutions - where your career starts NOW with weekly pay! We're urgently seeking motivated Entry Level Customer Service Representatives to join our dynamic team in Washington DC. No experience needed - we provide comprehensive training! Enjoy competitive pay with weekly direct deposits, flexible scheduling, and growth opportunities. Be part of a supportive environment where your contributions matter. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for response time and resolution
- Participate in ongoing product knowledge training sessions
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office, internet navigation)
- Ability to work in a fast-paced team environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Must pass background check and drug screening