Job Description
Join Urban Talent Partners as an Entry-Level Customer Service Representative and receive weekly pay! We're seeking motivated individuals to deliver exceptional support to our diverse clientele in the heart of NYC. No experience required – we provide comprehensive training to launch your career. Enjoy competitive hourly rates, flexible scheduling, and a dynamic work environment in Manhattan.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and KPIs
- Participate in ongoing training sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work in a fast-paced environment
- Customer service mindset and problem-solving aptitude
- Reliable transportation to Manhattan office
- Passion for helping others