Job Description
Join Valley Connect Solutions in Fresno – where we're urgently hiring motivated individuals for our entry-level customer service team! No experience necessary! We provide comprehensive training to launch your career in a supportive, fast-paced environment. As a leader in local business solutions, we value teamwork and growth. Full benefits package included after 90 days.
Responsibilities
- Handle inbound customer calls with professionalism and empathy
- Resolve basic billing and service inquiries
- Document interactions accurately in our CRM system
- Collaborate with team members to meet daily performance goals
- Participate in ongoing training sessions
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – we train!
- Strong communication and active listening skills
- Basic computer proficiency
- Reliable transportation to our Fresno office
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends