Job Description
Join our dynamic team at HealthCare Solutions Inc. as an Entry-Level Customer Service Representative! We're urgently hiring in Indianapolis for motivated individuals with no prior experience required. If you're a quick learner with excellent communication skills and a passion for helping others, this is your golden opportunity. Enjoy comprehensive training, a supportive work environment, and the chance to launch your healthcare career immediately. Start tomorrow!
Responsibilities
- Handle incoming patient inquiries with empathy and professionalism
- Update and maintain patient records in our secure digital systems
- Coordinate appointment scheduling and follow-up communications
- Collaborate with healthcare teams to ensure seamless patient experiences
- Document interactions accurately in compliance with HIPAA regulations
- Resolve basic billing and insurance questions
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior experience necessary – we provide full training!
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Proficient in basic computer applications (email, data entry)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn healthcare protocols
- Detail-oriented with organizational abilities
- Reliable transportation to our Indianapolis location