Job Description
Ready to launch your career in Albuquerque? We're hiring immediately for motivated Entry-Level Customer Service Representatives with paid training. Join our dynamic team and gain valuable skills while serving our community!
What you'll love:
- Immediate start date with no experience required
- Comprehensive paid training program (2 weeks)
- Competitive hourly wage + performance bonuses
- Full-time benefits package (medical/dental/vision)
- Clear career advancement path
We're seeking energetic individuals who thrive in fast-paced environments. If you're ready to grow with us, apply today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team members to resolve complex cases
- Meet/exceed quality and productivity metrics
- Complete all training modules successfully
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (typing 25+ WPM)
- Strong verbal communication skills
- Ability to multitask in fast-paced setting
- Positive attitude and coachable mindset
- Reliable transportation to downtown location
- Pass background check/drug screen