Job Description
Transform your career with our paid training program designed for aspiring professionals in Milwaukee! No experience required – we invest in your growth. Join our dynamic team at Milwaukee Innovations Group where you'll receive comprehensive hands-on training to excel in customer service and client relations. Enjoy competitive pay, benefits, and a clear path to advancement within our growing organization.
Why Apply?
- Free paid training (4 weeks, 40 hours/week)
- Competitive hourly wage + performance bonuses
- Health/dental/vision benefits after 90 days
- Clear career advancement opportunities
- Modern downtown Milwaukee location
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve client issues efficiently using CRM systems
- Process orders and maintain accurate client records
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for customer satisfaction
- Continuously develop product knowledge through training modules
- Participate in team meetings and improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, internet navigation)
- Positive attitude and willingness to learn
- Ability to work in a team environment
- No prior experience necessary (training provided)
- Must pass background check and drug screening
- Authorization to work in the United States