Job Description
Launch your career with Growth Horizons Inc., a leader in customer experience solutions! We're seeking motivated individuals for our entry-level Customer Service position in sunny Long Beach, CA. No prior experience required – we provide comprehensive training and a supportive environment where you can grow professionally while making a real impact. Join our diverse team and enjoy competitive benefits, career advancement opportunities, and a vibrant workplace culture.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using our proprietary support tools
- Document interactions accurately in our CRM system
- Collaborate with team members to maintain service quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
- Uphold company values and brand reputation in all interactions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- Reliable transportation to our Long Beach office
- Must pass background check and drug screening