Job Description
Urgently Hiring Entry-Level Professionals in Charlotte, NC! No experience required – we train you for success!
Join our dynamic team at Innovate Solutions Group and kickstart your career in customer service. We're seeking motivated individuals with a passion for helping others. Enjoy competitive pay, comprehensive training, and a supportive environment designed for growth.
What We Offer:
- Full-time position with benefits (health, dental, vision)
- 401(k) matching program
- Paid time off and holidays
- Clear career advancement path
- Modern downtown Charlotte office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently while maintaining high satisfaction
- Document interactions in CRM systems accurately
- Collaborate with team members to improve processes
- Adhere to company policies and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (students welcome)
- No experience required – full training provided
- Strong communication and problem-solving skills
- Basic computer literacy (MS Office)
- Positive attitude and team-oriented mindset
- Ability to work flexible hours including weekends