Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career with no prior experience required! We're seeking motivated individuals in Detroit to provide exceptional customer support through phone, email, and chat. Enjoy competitive pay, comprehensive training, and immediate start dates. If you're passionate about helping others and eager to grow professionally, this is your opportunity.
What We Offer:
- Comprehensive paid training program
- Flexible day/night shift options
- Health benefits after 60 days
- Clear career advancement path
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues efficiently and empathetically
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, browsers)
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Detroit location
- Availability for flexible shifts including weekends