Job Description
Join our dynamic team in Nashville as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. This immediate hire position offers comprehensive training and a clear career path. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Music City. Perfect for recent graduates or career changers looking to start fresh!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response times
- Participate in ongoing product knowledge training
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong communication skills (written and verbal)
- Basic computer proficiency with MS Office Suite
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote options
- Must pass background check