Job Description
Are you looking for a flexible opportunity to kickstart your career in Indianapolis?
MetroConnect Services is currently seeking motivated Entry Level Customer Service & Data Entry Specialists to join our growing team.
We pride ourselves on providing a supportive work environment where you can learn valuable skills while enjoying a healthy work-life balance. Whether you are a student looking for extra hours or someone transitioning into a new career path, we want to hear from you.
In this role, you will play a crucial role in maintaining our high standards of client satisfaction while developing professional competencies in a corporate setting.
Why Join Us?
- Flexible Schedule: Work part-time hours that fit around your lifestyle.
- Competitive Pay: Earn between $15.00 and $20.00 per hour based on experience.
- Training Provided: No prior experience needed; we provide comprehensive on-the-job training.
- Career Growth: Opportunities for advancement within the company.
Responsibilities
- Customer Support: Assist customers with inquiries via phone, email, and chat in a professional and friendly manner.
- Data Management: Accurately input and maintain customer data in our internal databases to ensure records are up-to-date.
- Order Processing: Process incoming orders and ensure timely delivery and accuracy.
- Problem Solving: Resolve customer issues efficiently and escalate complex matters to management when necessary.
- Administrative Tasks: Perform general office duties including filing, data verification, and maintaining a tidy workspace.
- Feedback Collection: Gather customer feedback and report it to the team to help improve our services.
Qualifications
- Education: High school diploma or GED required; some college or vocational training is a plus.
- Computer Skills: Basic proficiency with Microsoft Office Suite (Word, Excel) and email platforms.
- Communication: Excellent verbal and written communication skills with a strong customer-first attitude.
- Reliability: Punctual and able to commit to a consistent part-time schedule.
- Attention to Detail: Ability to perform repetitive tasks with high accuracy and maintain data integrity.
- Teamwork: Ability to collaborate effectively with colleagues in a fast-paced environment.