Job Description
Are you looking for a career opportunity in Sacramento with weekly pay and zero experience required? Metro Support Services is currently hiring motivated individuals to join our dynamic team as Entry Level Customer Service & Data Entry Specialists. We believe in investing in our people, providing comprehensive training and a clear path for advancement.
In this role, you will be the voice and face of our brand, assisting clients with inquiries and maintaining accurate customer records. Whether you are fresh out of school or looking for a career change, this is the perfect place to start your professional journey.
Responsibilities
- Manage high-volume incoming calls and emails with a focus on customer satisfaction.
- Accurately enter and verify customer data into our CRM and database systems.
- Resolve customer issues and complaints efficiently and professionally.
- Collaborate with team members to meet daily and weekly performance goals.
- Assist in the preparation of weekly reports and administrative tasks.
- Participate in ongoing training to improve product knowledge and soft skills.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Willingness to learn new systems and processes quickly.
- Ability to work well in a team-oriented environment.
- No prior experience necessary; we train all new hires.