Job Description
Join California Career Launch's award-winning paid training program for aspiring professionals! We're seeking motivated individuals to begin their careers in customer service with comprehensive hands-on training. No experience required – we'll teach you everything you need to succeed. Enjoy flexible scheduling, growth opportunities, and a supportive team environment. Transform your future with our industry-leading development program.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Master company products/services through structured training modules
- Document interactions in CRM systems with precision
- Collaborate with mentors to refine communication techniques
- Resolve inquiries using established protocols
- Participate in weekly skill-building workshops
- Track progress through training checkpoints
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (typing 30+ WPM)
- Strong verbal communication skills
- Ability to work 20-30 hours weekly
- Positive attitude and eagerness to learn
- Reliable transportation to downtown SF
- Availability for weekday morning/evening shifts
- No prior experience necessary