Job Description
Launch your career in tech with our comprehensive paid training program! GrowthTech Solutions is seeking motivated Entry-Level Customer Service Associates to join our dynamic team in sunny San Diego. No experience required – we provide everything you need to succeed. Enjoy competitive pay, full benefits, and clear advancement paths in a supportive environment.
What We Offer:
- 4-week paid training program covering CRM systems, communication protocols, and product knowledge
- Health insurance, 401(k) matching, and generous PTOOpportunities for career growth into sales, support, and management roles
- Modern downtown office with flexible work options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions using Salesforce CRM
- Collaborate with technical teams to resolve complex issues
- Meet monthly performance metrics for customer satisfaction
- Participate in ongoing skill development sessions
- Contribute to team knowledge base improvements
- Support product launch initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Ability to learn technical concepts quickly
- Strong problem-solving and multitasking abilities
- Positive attitude and willingness to learn
- Must pass background check and drug screening
- Valid California ID for onboarding