Job Description
Are you looking for a fresh start in a thriving city? Louisville Career Hub is currently seeking ambitious individuals for our growing Customer Service team.
We pride ourselves on offering weekly pay, comprehensive training, and a supportive environment for entry-level professionals. Whether you are a recent graduate or looking to switch careers, this is the perfect opportunity to build a future in customer relations.
Don't miss out on the chance to work with a company that values your growth and rewards your hard work immediately. Join us and take the first step toward a stable and rewarding career.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor.
- Manage high-volume inbound and outbound calls and emails.
- Process customer orders and returns accurately and efficiently.
- Resolve customer inquiries and complaints with patience and empathy.
- Collaborate with the sales team to meet monthly performance goals.
- Update customer records in the database with precision.
- Identify opportunities to upsell products and services.
Qualifications
- High School Diploma or GED equivalent is preferred.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable internet connection and a quiet workspace for remote options.
- A positive attitude and willingness to learn new systems.