Job Description
Join Baltimore's fastest-growing support team and get paid weekly! We're seeking motivated entry-level professionals to provide exceptional customer experiences. No prior experience required – we provide comprehensive training and rapid advancement opportunities. Enjoy flexible scheduling, performance bonuses, and a collaborative team environment.
Why Apply?
- Weekly pay (every Friday)
- Free on-the-job certification
- Health benefits after 90 days
- Clear career path to team lead
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM system
- Upsell relevant products/services
- Maintain 95% customer satisfaction score
- Collaborate with support team on complex cases
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication
- Basic computer proficiency
- Ability to work rotating weekends
- Positive attitude and problem-solving mindset
- Pass background check
- Must be authorized to work in the US
- Valid government-issued ID