Job Description
Launch Your Career in Washington, DC with No Experience Required!
Are you looking for a meaningful career in the heart of the nation's capital? Capital Tech Solutions is currently hiring an Entry-Level Customer Service Associate. This role is perfect for motivated individuals who are eager to learn, grow, and represent a top-tier organization in a dynamic environment.
We pride ourselves on fostering a supportive culture where your potential is our priority. Whether you are a recent graduate or looking to make a career change, we provide the tools, training, and mentorship you need to succeed. Join us and take the first step toward a prosperous future in a stable industry.
Why Apply?
- No Experience Needed: We provide comprehensive paid training for all new hires.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement into management roles.
- Location: Conveniently located in downtown Washington, DC.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist with data entry and maintaining accurate digital and physical records.
- Coordinate schedules and manage appointment calendars for the department.
- Collaborate with team members to resolve complex customer issues efficiently.
- Process basic transactions and assist with account maintenance.
- Perform general administrative support tasks as directed by management.
Qualifications
- High School Diploma or GED required.
- Must be at least 18 years of age.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to work full-time hours (40 hours/week).
- Reliable transportation is a must.