Job Description
Join Horizon Growth Partners as an Entry-Level Customer Service Associate and kickstart your career in a supportive environment! We provide comprehensive paid training to ensure your success, even if you have no prior experience. This flexible part-time position offers growth opportunities while helping clients achieve their goals. Our team culture emphasizes collaboration, continuous learning, and professional development. Located in the heart of Houston, you'll work in a modern office with state-of-the-art resources. Perfect for students, career changers, or anyone seeking work-life balance.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Complete comprehensive product knowledge training program
- Resolve client inquiries with professionalism and empathy
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service delivery
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, navigation)
- Positive attitude with willingness to learn
- Reliable transportation to our Houston office
- Ability to work flexible hours including weekends
- No experience required - training provided
- Passion for helping others succeed