Job Description
Join Dallas Career Launch and kickstart your career with comprehensive training! We're seeking motivated individuals for entry-level customer service roles in our Dallas headquarters. No prior experience required – we provide paid hands-on training, mentorship, and clear career progression paths. Our supportive team environment ensures you'll develop essential skills while delivering exceptional service to our clients.
What We Offer:
- 4-week paid training program covering communication, technical tools, and industry best practices
- Opportunities for advancement to team lead or specialist rolesHealth, dental, and vision benefits after 90 days
- Performance-based bonuses and quarterly recognition
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times and satisfaction
- Continuously improve product knowledge through training modules
- Participate in monthly skill-building workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our Dallas facility
- No previous experience necessary – training provided