Job Description
Are you ready to launch a new career? Apex Global Solutions is currently hiring Entry Level Customer Service Associates in Atlanta, Georgia. We are looking for motivated individuals who want to start tomorrow and grow with a dynamic team.
Our mission is to provide exceptional support to our clients, and we believe in promoting from within. If you are detail-oriented, friendly, and ready to learn, we want to meet you. This is a fantastic opportunity for students or anyone looking for flexible part-time work.
Key Benefits:
- Immediate Start: Onboarding begins as soon as you pass the interview.
- Flexible Hours: Choose shifts that fit your schedule.
- No Experience Needed: We provide comprehensive paid training.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
Responsibilities
- Answer inbound customer inquiries via phone and email in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately using our CRM software.
- Resolve customer complaints and issues while maintaining a positive company image.
- Document all customer interactions and account updates in our database.
- Assist in identifying customer needs and recommending appropriate solutions.
- Collaborate with the team to meet daily performance and quality targets.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or GED equivalent.
- Basic computer skills and typing proficiency (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable internet connection and a quiet workspace (if remote).
- Must be available to work a flexible schedule, including evenings and weekends.