Job Description
Are you eager to launch your career in a dynamic environment? Horizon Group Milwaukee is currently seeking dedicated, enthusiastic individuals to join our team as Entry-Level Customer Service Associates. We pride ourselves on a culture of growth and support, making this the perfect opportunity for those looking to gain their first professional experience.
You will be the face of our brand, ensuring every client interaction is memorable. We offer a comprehensive training program to help you succeed, so no prior experience is necessary—just a willingness to learn and a great attitude.
Why Join Our Team?
- Competitive hourly pay starting at $15.00.
- No prior experience required – we provide full training.
- Flexible scheduling to accommodate your lifestyle.
- Opportunity for career advancement within the company.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide accurate information.
- Document customer interactions and feedback accurately in our CRM system.
- Assist in the onboarding process for new clients to ensure a smooth experience.
- Collaborate with team members to meet daily and weekly performance goals.
- Maintain a high level of professionalism, patience, and empathy in all interactions.
Qualifications
- High school diploma or GED is required.
- Strong verbal and written communication skills.
- Ability to work independently and effectively as part of a team.
- Basic computer proficiency and typing speed (25+ WPM).
- Reliable transportation is preferred.