Job Description
Welcome to Horizon Retail Services, where we are passionate about connecting talent with opportunity. We are currently seeking enthusiastic individuals to join our team as Entry Level Customer Service Associates in the heart of Tucson, Arizona. If you are a motivated self-starter looking for flexible hours and a chance to grow within a dynamic organization, we want to hear from you.
Our part-time positions offer a fantastic opportunity to gain valuable experience in the retail and customer service industry. Whether you are a recent graduate or looking for a new direction, we provide the training and support you need to succeed.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor to ensure a positive shopping experience.
- Operate point-of-sale (POS) systems efficiently and accurately to process transactions.
- Answer incoming customer inquiries via phone or email in a timely and helpful manner.
- Assist in maintaining a clean, organized, and visually appealing store environment.
- Collaborate with team members to meet daily sales targets and operational goals.
- Handle customer complaints or concerns with patience and resolve issues to the customer's satisfaction.
Qualifications
- High school diploma or equivalent (GED) required; some college experience is a plus.
- Previous experience in retail, hospitality, or customer service is preferred but not mandatory.
- Excellent verbal communication skills and a friendly, outgoing personality.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work varying shifts, including weekends and holidays.
- Strong problem-solving skills and a customer-first attitude.