Job Description
Join our dynamic team as an Entry-Level Customer Service Associate at Global Solutions UK! We're seeking enthusiastic individuals to deliver exceptional service while building foundational career skills. This flexible part-time role offers paid training, career progression pathways, and a supportive team environment. Perfect for students, career-changers, or those seeking work-life balance. Apply today to start your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in ongoing product knowledge training
- Meet weekly performance metrics for customer satisfaction
- Assist with basic administrative tasks
Qualifications
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Basic computer proficiency (Microsoft Office Suite)
- Strong problem-solving abilities
- Availability to work evenings/weekends
- Previous customer service experience preferred
- Positive attitude and team-oriented mindset