Job Description
Launch your career with industry-leading paid training at Nexus Growth Partners! We're seeking motivated individuals for our entry-level Customer Service Associate positions in New York. No prior experience required—our comprehensive 6-week training program equips you with essential skills in client communication, problem resolution, and CRM software. Enjoy flexible scheduling (20-30 hours/week) while building a foundation for long-term growth. Join our collaborative team dedicated to professional development and competitive compensation.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and maintain accurate client records
- Resolve inquiries using established protocols and CRM tools
- Collaborate with team members to optimize service workflows
- Participate in weekly training sessions and skill-building workshops
- Meet performance metrics for response time and customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication and active listening skills
- Basic computer proficiency (MS Office, internet navigation)
- Ability to work flexible hours (evenings/weekends required)
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to Manhattan training center