Job Description
Launch Your Career with Paid Training! No Experience Needed!
Join our dynamic team in San Jose as an Entry-Level Customer Service Associate. We provide comprehensive paid training to help you succeed, even if you're new to the workforce. This full-time position offers competitive pay, benefits, and clear career advancement paths.
What We Offer:
- 4-week paid training program
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
- Professional development opportunities
About Our Team: We're a fast-growing tech support company dedicated to fostering talent. Our collaborative environment values fresh perspectives and invests in employee growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues using knowledge base resources
- Document interactions in CRM systems
- Collaborate with senior team members for complex cases
- Participate in weekly skill-building workshops
- Maintain customer satisfaction metrics
- Adhere to data security protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills
- Basic computer proficiency
- Ability to learn new technologies quickly
- Positive problem-solving mindset
- Reliable internet connection for remote work