Job Description
We are looking for motivated and energetic individuals to join our team as Entry Level Customer Service Associates. This is a fantastic opportunity for those seeking flexible part-time work in Denver, IL, with no prior experience required. We pride ourselves on our supportive work environment and offer comprehensive training to help you succeed.
Why Choose Horizon Support Services?
- No Experience Needed: We train you from the ground up.
- Flexible Scheduling: Work around your other commitments.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Career Growth: Clear pathways for advancement within the company.
If you have a friendly demeanor and a willingness to learn, we want to hear from you!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a friendly and professional tone.
- Assist customers in resolving issues related to products and services efficiently.
- Process customer orders, returns, and account updates accurately.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with the sales and support teams to meet daily performance goals.
- Upsell products and services to enhance the customer experience and drive revenue.
- Keep the workspace organized and maintain a professional appearance.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills.
- Strong verbal communication and active listening skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation (optional for remote roles).