Job Description
Are you ready to kickstart your career in a dynamic environment? Apex Support Services is currently hiring immediately for Entry-Level Customer Service Representatives in Atlanta, GA.
We are looking for passionate individuals who are eager to learn, grow, and make a difference. Whether you are a recent graduate or looking to switch careers, we provide comprehensive paid training and a clear path for advancement. Join a team that values your potential and rewards your hard work.
Why Apply?
- No Experience Required: We train you from the ground up.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Full Benefits: Medical, dental, and vision insurance.
- Growth Opportunities: Clear internal promotion pathways.
Responsibilities
- Assist customers with inquiries regarding products and services via phone and email.
- Resolve customer complaints and issues in a professional and empathetic manner.
- Process orders, returns, and exchanges accurately using our CRM software.
- Document customer interactions and feedback in internal systems.
- Collaborate with team members to ensure high-quality service delivery.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate web browsers.
- Ability to work in a fast-paced, high-volume call center environment.
- Must be available for full-time shifts, including weekends and holidays.