Job Description
Ready to launch your career in Austin? Texas Growth Solutions is hiring enthusiastic individuals with no prior experience for our entry-level Customer Service Associate positions. Join our dynamic team where you'll receive comprehensive training and start earning immediately. This is your opportunity to develop professional skills in a supportive environment while helping our clients succeed. Start tomorrow – we're hiring now!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and satisfaction
- Participate in ongoing training programs
- Identify upsell opportunities for existing clients
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Excellent verbal communication skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Must pass background check