Job Description
Launch your career with Sunshine Solutions LLC! We're seeking motivated individuals for our entry-level customer service positions in Jacksonville, FL. No prior experience is required – we provide comprehensive training to set you up for success. Join our dynamic team where your growth matters and your contributions are valued. Enjoy competitive pay, benefits, and a supportive work environment designed to help you thrive.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer concerns using established protocols and resources
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics for response time and resolution
- Contribute to team improvement initiatives
Qualifications
- No prior experience necessary – we train all new hires
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and eagerness to grow professionally
- Ability to work flexible hours including weekends if needed
- Must pass background check and drug screening