Job Description
Join our dynamic team at Baltimore Community Services! We're seeking motivated individuals with no prior experience to launch their careers in customer service. Enjoy comprehensive training, a supportive work environment, and opportunities for advancement. Full benefits package included after 90 days.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Collaborate with team members to resolve issues
- Utilize CRM software for tracking interactions
- Adhere to company protocols and compliance standards
- Participate in ongoing training programs
- Support departmental goals and initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours
- Valid government-issued ID
- Pass background check