Job Description
Join our dynamic team at Growth Solutions Inc. as an Entry-Level Customer Service Associate! We're urgently hiring motivated individuals with no prior experience to deliver exceptional customer experiences. If you're a quick learner with a passion for helping others, this is your opportunity to launch your career in a supportive environment. Enjoy competitive pay, comprehensive training, and career growth potential in Oklahoma City's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service processes
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 30+ words per minute
- Proficient with basic computer applications (email, browsers)
- Positive attitude and willingness to learn new systems
- Reliable transportation to our downtown Oklahoma City location