Job Description
Join our dynamic team at Oakland Community Services as an Entry-Level Customer Service Associate! We're urgently hiring motivated individuals with no prior experience to provide exceptional support to our diverse clientele. This is your chance to launch your career in a supportive environment where we invest in your growth through comprehensive training and mentorship. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement within our organization. If you're a compassionate communicator ready to make a difference in Oakland's community, we encourage you to apply today!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve inquiries and concerns efficiently using our proprietary support systems
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Actively contribute to a positive, inclusive workplace culture
- Complete all required training modules within the first 30 days
- Support community outreach initiatives as assigned
Qualifications
- No prior experience required - we provide comprehensive training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including weekends
- Valid government-issued photo ID
- Passionate about serving Oakland's diverse communities
- Must be authorized to work in the United States