Job Description
Launch your career with Memphis Community Services! We're seeking passionate individuals for our Entry-Level Customer Service Associate role. No experience required – we provide comprehensive training to help you thrive. Enjoy a supportive environment where your growth matters, with opportunities for advancement and skill development. Join our mission to deliver exceptional service while building a solid foundation for your professional future.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to resolve customer issues
- Adhere to company policies and service standards
- Participate in ongoing training programs
- Support daily operational tasks as needed
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Positive attitude and eagerness to learn
- Reliable attendance and punctuality
- Ability to work in a team environment
- Customer service mindset (no experience needed)
- Must pass background check