Job Description
Are you looking to start your career in Tampa, FL? Tampa Horizon Group is currently seeking enthusiastic Entry Level Customer Service Associates to join our rapidly growing team. We pride ourselves on offering a supportive environment where you can learn, grow, and achieve financial stability.
Why Join Us?
- Weekly Pay: Get paid every Friday with our direct deposit options.
- No Experience Required: We provide comprehensive paid training to get you up to speed.
- Modern Environment: Work in a dynamic, tech-forward office setting.
We are looking for individuals who are reliable, communicative, and eager to learn. If you are ready to kickstart your professional journey in Florida, we want to hear from you.
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email in a professional manner.
- Assist customers in resolving product or service issues with patience and empathy.
- Enter and maintain accurate customer data in our CRM systems.
- Collaborate with team members to ensure high service standards are met.
- Learn and demonstrate knowledge of our company products and services.
- Resolve customer complaints and escalate complex issues to management when necessary.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and typing skills.
- Strong verbal communication skills with a professional telephone demeanor.
- Ability to work in a fast-paced, team-oriented environment.
- Must be reliable and punctual.
- Positive attitude and a willingness to learn new processes.