Job Description
Launch your career with Louisville Career Launch! We're seeking enthusiastic, entry-level professionals ready to grow with us. No experience required – we provide comprehensive training to build your skills in customer relations, communication, and problem-solving. Join our supportive team in Louisville and gain valuable hands-on experience while contributing to our mission of exceptional client service.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve client concerns
- Participate in daily training sessions to develop product knowledge
- Contribute to process improvement initiatives
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Reliable internet access for remote work options