Job Description
Join our dynamic team at Retail Excellence Corp as an Entry-Level Customer Service Associate! This part-time position offers flexible hours and a supportive environment perfect for students and career starters. You'll be the face of our brand, delivering exceptional service that builds customer loyalty while gaining valuable retail experience in Pittsburgh's vibrant downtown district.
Responsibilities
- Greet customers warmly and provide product information with expert knowledge
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist with inventory management including stock rotation and visual merchandising
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to maintain store cleanliness and organization
- Participate in training sessions to develop product knowledge and sales techniques
Qualifications
- High school diploma or equivalent (currently enrolled students encouraged)
- Basic computer proficiency with willingness to learn POS systems
- Strong communication skills with approachable, customer-first attitude
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including evenings and weekends
- Previous retail experience preferred but not required
- Valid Pennsylvania ID and reliable transportation