Job Description
Join our dynamic team in Baltimore! We're urgently hiring motivated individuals for entry-level customer service roles with comprehensive paid training. No prior experience required – we'll teach you everything you need to succeed. Enjoy competitive pay, benefits, and career growth opportunities in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and professionalism
- Document interactions in CRM systems accurately
- Collaborate with team members to achieve service goals
- Participate in ongoing training programs
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours
- U.S. work authorization required