Job Description
Ready to launch your career without prior experience? Oakland Community Solutions is seeking motivated individuals for our entry-level Customer Service Associate position. We provide comprehensive training and a supportive environment where you can develop essential professional skills. Join our team and become part of Oakland's growing service industry!
Why Join Us?
- Free paid training program
- Clear career advancement path
- Comprehensive benefits package (medical/dental/vision)
- Employee wellness programs
- Modern downtown Oakland workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Collaborate with team members to resolve customer issues
- Follow company protocols for service quality
- Contribute to team performance goals
- Attend ongoing skill development sessions
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Oakland
- Passion for helping others