Job Description
Join Urban Retail Solutions as a part-time Customer Service Associate and launch your career in one of NYC's most dynamic retail environments! We're seeking enthusiastic individuals to deliver exceptional service to our diverse clientele. This flexible role offers valuable hands-on experience in customer engagement, problem-solving, and retail operationsâperfect for students or career changers seeking to build professional skills. Enjoy a supportive team environment, competitive hourly pay, and opportunities for growth within our expanding company.
Responsibilities
- Provide personalized assistance to customers via in-store and digital channels
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries and complaints with empathy and efficiency
- Support inventory management through stock checks and merchandising tasks
- Collaborate with team members to maintain store presentation and cleanliness
- Contribute to achieving daily sales targets and customer satisfaction goals
- Participate in product knowledge training to stay updated on offerings
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Basic computer literacy and comfort with digital tools
- Strong communication skills and friendly, approachable demeanor
- Ability to stand for extended periods and handle light physical tasks
- Availability to work evenings, weekends, and holidays (15-25 hrs/week)
- No prior experience requiredâtraining provided
- Reliable transportation to Manhattan location
- Authorization to work in the United States