Job Description
Ready to launch your career in Oklahoma City? Oklahoma City Innovations is seeking passionate Entry Level Customer Service Associates to join our award-winning team. No experience required – we provide comprehensive training and mentorship to help you thrive. This full-time role offers competitive pay, benefits, and clear growth opportunities within our expanding organization. If you're a motivated individual with strong communication skills and a desire to learn, we want to meet you!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to resolve complex customer issues
- Document all interactions in our CRM system with precision
- Participate in ongoing training programs to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new software
- Positive attitude and eagerness to grow professionally
- Ability to work flexible shifts including weekends
- Valid Oklahoma driver's license preferred