Job Description
Join Our Team Immediately – No Experience Required!
Horizon Growth Partners is urgently hiring motivated individuals for entry-level Customer Service Associate positions in Charlotte, NC. Perfect for recent graduates or career-changers, this role offers comprehensive training and a clear path to growth. If you're passionate about helping people and eager to build a career in a supportive environment, this is your opportunity!
Why Work With Us?
- Competitive hourly wages + performance bonuses
- Paid training program with certification
- Health benefits after 90 days
- Clear advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we train everyone!
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability
- Reliable internet connection for remote work options
- Ability to work flexible hours (including weekends)
- Passion for helping others and problem-solving
- Quick learner with attention to detail