Job Description
Join Our Dynamic Team Today!
Are you ready to kickstart your career? TechGrowth Solutions is urgently seeking motivated Entry-Level Customer Service Associates in San Jose, CA. No experience required – we provide comprehensive training! Perfect for recent graduates or career changers looking to grow in a fast-paced tech environment.
Why Work With Us?
- Competitive hourly pay with performance bonuses
- Full benefits package (medical/dental/vision)
- Clear career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issuesMaintain accurate customer records in CRM systems
- Collaborate with support teams to resolve complex cases
- Meet daily performance and quality metrics
- Participate in ongoing product training sessions
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours (including weekends)
- Valid work authorization for US employment
- No prior experience necessary – training provided!