Job Description
Join our dynamic team in Baltimore as an Entry-Level Customer Service Associate! No prior experience required – we provide comprehensive training to launch your career immediately. Enjoy competitive pay, flexible scheduling, and growth opportunities within a supportive environment. Perfect for recent graduates or career changers seeking a fresh start.
Responsibilities
- Assist customers via phone, email, and in-person inquiries
- Process transactions and maintain accurate records
- Collaborate with team members to resolve service issues
- Learn and utilize company systems and protocols
- Contribute to a positive customer experience
- Adhere to company policies and procedures
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new systems quickly
- Positive attitude and team-oriented mindset
- Basic computer proficiency
- Reliable transportation to downtown Baltimore
- Availability for weekday shifts (8am-6pm)
- No prior experience necessary